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Provisioning Coordinator

Salary: up to £25,000

Working Hours: 8:30am – 5:30pm (Full-Time)

Location: In Office, SO14 2AQ

circle.cloud is the future in telecommunications, offering unique tailored packages to businesses across the UK and Ireland. We provide the most cutting-edge technology in the Telecoms Industry, ensuring we can deliver the best product and service to our customers.

Due to our continued growth, we have a fantastic opportunity available within our Operations Department for a Provisioning Coordinator.

Key Responsibilities:

  • Placement of all order types on supplier portals
  • Accurate input of order details onto all systems
  • Liaise with customer/business /reseller partners and suppliers regarding order
  • Inputting data and maintaining jobs and records for accurate tracking and reporting
  • Taking calls/emails and logging jobs
  • Updating customers with the status of jobs
  • Ensuring the customer has completed all necessary documents for successful onboarding
  • Supporting project managers with onboarding new customers.
  • Communicating with internal teams, customers and third parties to complete tasks and projects.
  • Ensuring all key task information is produced, completed and validated on time.
  • Complete cross-departmental ad-hoc tasks in line with business requirements
  • Maintain a high level of process quality and consistency
  • Adhere to company policies and procedures

Skills & Experience:

  • Telecoms experience is essential
  • Telecoms provisioning experience is preferred
  • Exceptional organisational & planning skills to manage multiple tasks
  • Excellent customer service & communication skills
  • A keen attention to detail and commitment to produce high quality work.
  • Previous experience in a similar role
  • Willingness to learn and take on new challenges.

Benefits:

  • Bonuses, recognition and rewards, including incentives for performance
  • Training and development
  • Flexible hours/ location available
  • Generous annual leave package, including your birthday off every year
  • Company-wide events
  • Free food and drink
  • Mental health wellness programme
  • Techscheme and Cycle to Work Scheme

If you are a highly motivated individual with a passion for innovation and technology, we encourage you to apply for our Operations Coordinator Role. Join our team and help us provide the most cutting-edge technology and service to our customers!

Click above to apply!

Job Category: Service Delivery
Job Location: Southampton

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