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Telecoms Field Engineer

Salary: £34,000 – £36,000

At circle.cloud, we believe every business should be taking advantage of modern communications technology.

We develop the most advanced voice and video communication systems built on a state-of-the-art network infrastructure, and we market our solution with an extremely efficient and tenacious sales force.

Due to our continued growth, we have a fantastic opportunity available within our Operations Department for a Telecoms Field Engineer. 

Key Responsibilities:

Installation and Maintenance:

  • Install and maintain circle.cloud telephony systems and solutions at a superior standard within customer business premises.
  • Ensure the functionality and performance of installed systems meet or exceed established standards.

Timely Implementation:

  • Work with a high degree of precision to install and deliver programmed solutions within the expected timeframes.
  • Strive for excellence in providing an exceptional customer experience throughout the installation process.

Adherence to Work Instructions:

  • Strictly adhere to company work instructions, navigating internal CRM systems, platforms, and addressing supplier escalations and customer complaints.
  • Maintain comprehensive understanding and compliance with established protocols.

Requirements:

  • At least 2 years experience in Network Engineering/Telecommunications
  • Full driving license required
  • Over 21 (Due to van insurance purposes)
  • Strong IT skills
  • Ability to work well under pressure
  • Strong communication skills
  • Ability to manage workload and maintain strict attention to detail
  • Affinity for technology and innovation

Benefits:

  • Bonuses, recognition and prizes for hard work including different incentives for hitting KPIs
  • Generous annual leave package, plus your birthday off every year
  • Company-wide events and trips
  • Dress down every Friday
  • Refer a friend scheme
  • Techscheme and Cycle to Work Scheme
  • Training and Incentive Budget per employee
  • New Vans and Tools 
  • Overtime pay
  • Onsite Parking

More about the role: 

At circle.cloud, we truly believe that we are able to offer an exceptional product and an extremely high level of service to our customers and to support our growth, we have an immediate requirement for an Experienced Network Engineer who will be primarily responsible for visiting customer sites, installing and maintaining internet-based phone systems and related network equipment, and training customers on how to use their new phone systems. You will also occasionally assist with site surveys and when in the office, help with resolving service requests.

Click above now to apply!

Job Category: Engineering
Job Type: Engineer

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