support.
industry-leading answer and resolution times.
Prompt 24/7 support from our 100% UK-based support team. With our people-first approach to telecoms, we’re proud to be living our ‘Empower’ core.value to uplift & serve all.
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a smarter approach to customer support.
We ensure any issues are resolved efficiently by assigning cases to area experts. Each case is handled by the most knowledgeable person, eliminating guesswork and reducing the need for escalations.
This approach results in faster, more effective solutions, providing you with timely and accurate assistance.
Our method prevents backlogs, allowing our support team to operate smoothly and efficiently. By focusing on expertise, we deliver superior service, fostering a positive and dependable experience for you.
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frequently asked questions.
How can I make contact with circle.support?
Getting in touch with our support team at circle.cloud is straightforward and convenient. Here’s how you can reach us:
Phone: Give us a call on 0333 043 6600. Our friendly support team is available to assist you with any queries or issues you might have.
Email: You can email us at support@circle.cloud. We aim to respond to all emails immediately, ensuring you get the help you need promptly.
Customer Hub: Visit the Customer Hub on our website, where you can find FAQs, submit support requests, and track their status.
We’re here to help and ensure your experience with us is seamless and enjoyable. Don’t hesitate to reach out!
Do you offer any user guides and/or manuals?
Absolutely! We offer comprehensive user guides and training manuals to help you make the most of our services. You can access them on the Customer Hub, where you can access detailed how-to’s, user manuals, FAQs, and troubleshooting tips. This is a great place to find step-by-step instructions and helpful videos.
Our support team is also always here to help. If you have any specific questions or need additional guidance, don’t hesitate to reach out via phone or email.
We’re committed to ensuring you have all the tools and knowledge you need to succeed with circle.cloud.
How can I update my customer information?
Updating your customer information is simple and hassle-free. Here’s how you can do it:
Email Us: Send your updated information to support@circle.cloud. Include your account number and the details you need to change, and our support team will take care of the rest
Call Us: For immediate assistance, give us a call on 0333 043 6600. Our friendly support team is ready to help you update your information over the phone.
Keeping your information up to date ensures you receive the best possible service.
We’re here to make the process as smooth as possible!