customer.hub
everything a circle.customer could ever need...
Update your system, manage your support cases, download software & more…
customer.hub
everything
a circle.customer
could ever need...
Update your system, manage your support cases, download software & more…
customer.hub
everything a circle.customer could ever need...
Update your system, manage your support cases, download software & more…
remote desk support.
Our remote support connects in seconds, solving issues before they slow you down.
Your unique Session ID is your ticket to faster, tailored support. Have it ready to speed things up.
Get Remote IT Support Now
remote desk support.
Our remote support connects in seconds, solving issues before they slow you down.
Your unique Session ID is your ticket to faster, tailored support. Have it ready to speed things up.
Get Remote IT Support Now
remote desk support.
Our remote support connects in seconds, solving issues before they slow you down.
Your unique Session ID is your ticket to faster, tailored support. Have it ready to speed things up.
Get Remote IT Support Now
circle.guides
download software.
Communicator
Database integration software.
reach out today!
Leave us your details, and we’ll be in touch as soon as we can.
frequently asked questions.
how can i update my account information?
Updating your customer information is simple and stress-free, especially with the resources available in the customer.hub. Here’s how you can do it:
Email Us: Prefer email? No problem. Just send your updated information to support@circle.cloud. Include your account number and the details you need to change, and our support team will handle the rest.
Call Us: For immediate assistance, give us a call at 0333 043 6600. Our friendly support team is ready to help you update your information over the phone.
Keeping your information up-to-date ensures you receive the best possible service. We’re here to make the process as smooth as possible!
The customer.hub is also filled with useful documents on how to best utilise and customise whatever phone system your business might be using.
how & why should i update my on-hold message?
Your on-hold message plays a key role in keeping callers informed and engaged, and the customer.hub makes managing it easier than ever. Here’s how and why you should update it:
How:
- Log in to Your Account: Access the on-hold message settings through your circle.cloud account. Navigate to the settings where you can upload new audio files.
- Email Support: Send your new message or any updates to support@circle.cloud, and we’ll update it for you.
Why:
- Keep Information Current: Regularly updating your on-hold message ensures callers receive the latest information about your services, promotions, or any changes in operation.
- Enhance Caller Experience: Fresh, relevant content can make waiting more pleasant and reduce hang-ups, keeping your callers engaged and informed.
- Professional Image: An up-to-date on-hold message reflects your business’s professionalism and commitment to clear communication.
Updating your on-hold message through the customer.hub not only keeps your callers informed but also helps maintain a positive impression of your business.
how can i provide feedback about a product or service?
We value your input and make it easy for you to share your thoughts through the customer.hub. Your feedback helps us improve and deliver better service every day. Here’s how you can provide feedback:
Email Us: Send your suggestions, praise, or improvement ideas to feedback@circle.cloud. We’re here to listen.
Call Us: Prefer speaking directly with someone? Call 0333 043 6600, and our support team will be happy to note your feedback.
Every piece of feedback shared through the customer.hub or other channels is carefully reviewed to help us refine our services. Thank you for helping us grow and improve!