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Ariadne House
Town Quay
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SO14 2AQ
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frequently asked questions.
How do I get in contact with customer support?
Getting in touch with circle.support is easy and convenient. Here’s how you can reach us:
Phone: Call us at 0333 043 6600. Our friendly support team is available to assist you with any questions or issues you might have.
Email: Send your queries to support@circle.cloud. We aim to respond to all emails within 24 hours, ensuring you get the help you need promptly.
Customer Hub: Log in to our Customer Hub on our website. Here, you can find FAQs, submit support tickets, and track the status of your requests.
We’re here to help ensure your experience with circle.cloud is seamless and enjoyable. Don’t hesitate to reach out!
How do I provide feedback or suggestions?
We love hearing from our customers, and your feedback or suggestions help us create the best possible experience. Here’s how you can share your thoughts with circle.cloud:
Email Us: Send your feedback directly to feedback@circle.cloud. Whether you have suggestions for new features, improvements, or any other thoughts, we’re eager to hear from you.
Customer Hub: Log in to our Customer Hub on our website and find the feedback section. Here, you can leave detailed comments and suggestions, ensuring they reach the right team members.
Phone Call: If you prefer to speak with someone, call us at 0333 043 6600. Our support team is ready to listen and take note of your feedback.
Your input is invaluable, and we review all feedback carefully to enhance our products and services. Thank you for helping us get better!
How long does it take to get a reply?
We strive to respond to all inquiries as quickly as possible. Here’s what you can expect:
Email: When you email us at support@circle.cloud, our goal is to respond within 24 hours. We understand the importance of timely support and work hard to ensure you get a prompt reply.
Phone Call: When you call us at 0333 043 6600, you’ll be connected to our support team right away. We’re here to help with any urgent issues.
Customer Hub: Submit a support ticket through our Customer Hub, and track the status of your request. We prioritise and aim to address them promptly.
We know that your time is valuable, so we’re committed to providing the swiftest support possible.