circle.features

Never Miss a Thing With Missed Call Tracking

Know who called, when, and why – so your team can follow up fast and keep business moving.

circle.features

Never Miss a Thing With Missed Call Tracking

Know who called, when, and why – so your team can follow up fast and keep business moving.

circle.features

Never Miss a Thing With Missed Call Tracking

Know who called, when, and why – so your team can follow up fast and keep business moving.

Never Miss Leads

Identify and return missed calls quickly to secure potential sales opportunities.

Improved Response

Track and prioritise missed calls for faster customer follow-ups.

Performance Insights

Monitor missed call trends to address staffing or process gaps.

keeps you
in control.

Every missed call is a lost opportunity. With Missed Call Tracking, you’ll see exactly what slipped through – and take action before it costs you.

Real-time Notifications

Get alerts the moment a call is missed, so nothing goes unnoticed.

Full Call History

See who called, when, and which team member missed it.

Easy Follow-ups

Call back directly from your dashboard or mobile app in a few taps.

keeps you
in control.

Every missed call is a lost opportunity. With Missed Call Tracking, you’ll see exactly what slipped through – and take action before it costs you.

Real-time Notifications

Get alerts the moment a call is missed, so nothing goes unnoticed.

Full Call History

See who called, when, and which team member missed it.

Easy Follow-ups

Call back directly from your dashboard or mobile app in a few taps.

keeps you
in control.

Every missed call is a lost opportunity. With Missed Call Tracking, you’ll see exactly what slipped through – and take action before it costs you.

Real-time Notifications

Get alerts the moment a call is missed, so nothing goes unnoticed.

Full Call History

See who called, when, and which team member missed it.

Easy Follow-ups

Call back directly from your dashboard or mobile app in a few taps.

Customers don’t like being ignored. With missed call tracking, you can respond quickly and show them they matter.

keep your
customers happy.

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No More Silence

Reduce response time and show customers they’re a priority.

Better First Impressions

Follow up fast, even if it’s the first time they’ve called.

Build Loyalty

Keep customers coming back with consistent, responsive service.

keep your
customers happy.

Customers don’t like being ignored. With missed call tracking, you can respond quickly and show them they matter.

No More Silence

Reduce response time and show customers they’re a priority.

Better First Impressions

Follow up fast, even if it’s the first time they’ve called.

Build Loyalty

Keep customers coming back with consistent, responsive service.

keep your
customers happy.

Customers don’t like being ignored. With missed call tracking, you can respond quickly and show them they matter.

No More Silence

Reduce response time and show customers they’re a priority.

Better First Impressions

Follow up fast, even if it’s the first time they’ve called.

Build Loyalty

Keep customers coming back with consistent, responsive service.

make smarter decisions.

Tracking missed calls isn’t just reactive – it gives you insights to improve performance and spot problems early.

See Call Trends

Spot peak times and make sure the right cover is in place.

Identify Missed Oppurtunities

Track high-value calls that went unanswered and take action.

Improve Team Performance

See who’s missing the most calls and why - and fix it.

make smarter decisions.

Tracking missed calls isn’t just reactive – it gives you insights to improve performance and spot problems early.

See Call Trends

Spot peak times and make sure the right cover is in place.

Identify Missed Oppurtunities

Track high-value calls that went unanswered and take action.

Improve Team Performance

See who’s missing the most calls and why - and fix it.

make smarter decisions.

Tracking missed calls isn’t just reactive – it gives you insights to improve performance and spot problems early.

See Call Trends

Spot peak times and make sure the right cover is in place.

Identify Missed Oppurtunities

Track high-value calls that went unanswered and take action.

Improve Team Performance

See who’s missing the most calls and why - and fix it.

Want to Find Out More?

Discover what else a modern business phone system could do for you business, your team and your customers.

Instant Alerts

Our system lets you know immediately when a call is missed, so you can act before it’s too late.

Smart Dashboard

You can easily view all missed calls, sorted by time, user or group, in one simple dashboard.

Seamless Follow-up

Return calls straight from the app - no digging around for contact details or numbers.

Mobile Friendly

Get full visibility even when you're out of the office, with alerts and access via our mobile app.

Read More...

check out our blog section for deeper looks into everything on modern telephone systems, business internet, and so much more...

what our customers are saying...

these quotes are taken from real online reviews…

"easiest installation we’ve ever experienced with zero interruption"

B&V Shakran

"5 star service,
5 star product quality & 5 star information"

Philip Waters Motor Engineers Ltd

"customer service is outstanding. always a prompt response to any issues or queries"

Berkshire Physiotherapy

start with circle.cloud support today

Support shouldn’t feel like a waiting game.
With Circle.Cloud, you’ll get proactive service that actually keeps your systems — and people — working.
Let’s talk about how Circle Support can back your business.

frequently asked questions.

Missed call tracking shows you every call your business didn’t answer – including the caller’s number, time of call, which team or user missed it, and how long they rang. It means you’re never left guessing.

You can follow up quickly, prioritise important missed calls, and avoid losing leads or disappointing customers. You also get useful data over time, helping you spot patterns and identify when and why calls are being missed.

It gives your team full visibility and accountability. They can see when they’ve missed a call, follow up directly from the system, and stay on top of their own call performance. For managers, it’s a simple way to track service levels, make sure customers are being looked after, and see when more support might be needed. No more missed opportunities slipping through the cracks.

Yes – completely. Missed call tracking is available through both the desktop platform and mobile app, so your team can stay on top of calls wherever they are. Whether you’re working from home, out on site, or between meetings, you’ll get the same alerts, access to call logs, and ability to call back – just as you would at your desk.