circle.features

Realtime Call
Data Analytics

Dashboard

Track live call activity across your business in real time – make faster decisions and stay fully in control.

circle.features

Realtime Call
Data Analytics

Dashboard

Track live call activity across your business in real time – make faster decisions and stay fully in control.

circle.features

Realtime Call
Data Analytics

Dashboard

Track live call activity across your business in real time – make faster decisions and stay fully in control.

Instant Insights

View real-time call data to make quick, informed business decisions.

Monitor Performance

Track team activity and response times to maintain service quality.

Spot Trends

Identify call patterns to optimise staffing and resource allocation.

realtime insight to your business.

Your live call dashboard gives you a real-time view of every line, queue, and agent. Spot issues fast, monitor activity live, and stay in full control of your business calls.

Live System Overview

Get a clear picture of all call activity as it happens.

Instant Problem Detection

Quickly spot issues like long wait times or missed calls.

to-the-second Data

No refreshes needed - everything updates live, as it happens.

realtime insight to your business.

Your live call dashboard gives you a real-time view of every line, queue, and agent. Spot issues fast, monitor activity live, and stay in full control of your business calls.

Live System Overview

Get a clear picture of all call activity as it happens.

Instant Problem Detection

Quickly spot issues like long wait times or missed calls.

to-the-second Data

No refreshes needed - everything updates live, as it happens.

realtime insight to your business.

Your live call dashboard gives you a real-time view of every line, queue, and agent. Spot issues fast, monitor activity live, and stay in full control of your business calls.

Live System Overview

Get a clear picture of all call activity as it happens.

Instant Problem Detection

Quickly spot issues like long wait times or missed calls.

to-the-second Data

No refreshes needed - everything updates live, as it happens.

Monitor how your team is handling calls, second by second. Improve service levels, reduce call drops, and keep standards high with live insights you can act on straight away.

smarter team performance.

call analytics

Track Agent Status

See who’s available, on a call, or away - live and in real time.

Measure Response Speed

Monitor answer times to keep queues short and customers happy.

Spot Trends Fast

See all your call spikes or drop-offs as they unfold.

smarter team performance.

Monitor how your team is handling calls, second by second. Improve service levels, reduce call drops, and keep standards high with live insights you can act on straight away.

Track Agent Status

See who’s available, on a call, or away - live and in real time.

Measure Response Speed

Monitor answer times to keep queues short and customers happy.

Spot Trends Fast

See all your call spikes or drop-offs as they unfold.

smarter team performance.

Monitor how your team is handling calls, second by second. Improve service levels, reduce call drops, and keep standards high with live insights you can act on straight away.

Track Agent Status

See who’s available, on a call, or away—live and in real time.

Measure Response Speed

Monitor answer times to keep queues short and customers happy.

Spot Trends Fast

See all your call spikes or drop-offs as they unfold.

make better decisions, faster.

Your dashboard turns live data into action. From managing staff in real time to making confident service decisions, you’ll stay a step ahead – always.

React in Real Time

Reassign teams or reroute calls instantly when things get busy.

Improve Customer Experience

Use live insights to reduce wait times and missed calls.

Plan with Confidence

Identify patterns and predict demand with real-time traffic data.

make better decisions, faster.

Your dashboard turns live data into action. From managing staff in real time to making confident service decisions, you’ll stay a step ahead – always.

React in Real Time

Reassign teams or reroute calls instantly when things get busy.

Improve Customer Experience

Use live insights to reduce wait times and missed calls.

Plan with Confidence

Identify patterns and predict demand with real-time traffic data.

make better decisions, faster.

Your dashboard turns live data into action. From managing staff in real time to making confident service decisions, you’ll stay a step ahead – always.

React in Real Time

Reassign teams or reroute calls instantly when things get busy.

Improve Customer Experience

Use live insights to reduce wait times and missed calls.

Plan with Confidence

Identify patterns and predict demand with real-time traffic data.

Want to Find Out More?

Discover what else a modern business phone system could do for you business, your team and your customers.

Live Status View

You can see every call, every queue, and every agent - live, with no delay.

Agent-Level Insight

Our system lets you monitor individual team performance in real time.

Real-Time
Call Metrics

Track key stats like wait time, call length, and resolution speed instantly

Instant
Alerts

Get notified the moment something needs your attention - before it becomes a problem.

Read More...

check out our blog section for deeper looks into everything on modern telephone systems, business internet, and so much more...

what our customers are saying...

these quotes are taken from real online reviews…

"easiest installation we’ve ever experienced with zero interruption"

B&V Shakran

"5 star service,
5 star product quality & 5 star information"

Philip Waters Motor Engineers Ltd

"customer service is outstanding. always a prompt response to any issues or queries"

Berkshire Physiotherapy

start with circle.cloud support today

Support shouldn’t feel like a waiting game.
With Circle.Cloud, you’ll get proactive service that actually keeps your systems — and people — working.
Let’s talk about how Circle Support can back your business.

frequently asked questions.

Traditional call reports give you a summary after the fact. Realtime analytics, on the other hand, show you what’s happening right now. That means you can see live call volumes, wait times, and agent activity as it happens – not hours later. It’s the difference between reacting and responding in the moment. This helps you manage peaks, support staff instantly, and reduce missed opportunities as they arise.
Not at all. The dashboard is designed to be simple, visual, and easy to use. Everything’s clearly laid out, with live stats and graphs you can understand at a glance. You don’t need to run reports or dig through menus. Whether you’re managing a team or running the whole business, you can log in and see what you need instantly—without any technical setup.
Yes. Whether you’ve got one office or several teams in different locations, you can view all your call activity in a single dashboard. You can filter by team, department, or site to drill down into specific areas, or keep a high-level view across your whole organisation. It’s built for businesses of all sizes, with flexibility to scale as you grow.