Imagine paying hundreds every year just to keep a phone line running. Now imagine slashing that bill in half while adding video calls, mobile apps, and call recording. That’s the reality for small businesses in the UK deciding between affordable VoIP and traditional landlines. With the 2025 switch-off of the UK’s copper PSTN network approaching, the question isn’t just which is cheaper—it’s which is future-proof.
In this article, we’ll compare VoIP and landlines head-to-head, looking at costs, features, and long-term savings for small businesses.
Key Takeaways
- Affordable VoIP UK solutions cut ongoing costs compared to landlines, with packages starting from £10–£15 per user per month.
- Landlines are becoming obsolete, with rising maintenance fees and the national switch-off making them a short-term option.
- VoIP offers more than savings, adding flexibility, mobility, and business-grade features without the heavy infrastructure.
Landlines vs. VoIP: The Basics
What are traditional landlines?
Landlines rely on copper-based PSTN or ISDN networks, which are being phased out across the UK by 2025. They involve fixed infrastructure, handset rental, and call charges, which can quickly add up for small businesses.
What is VoIP?
VoIP (Voice over Internet Protocol) routes calls over the internet rather than copper lines. This means lower call costs, predictable monthly subscriptions, and access to modern features like call forwarding, voicemail-to-email, and remote working.
Cost Comparison: Where Businesses Save
Here’s a side-by-side look at the typical monthly costs:
| Feature | Landline (per user/month) | Affordable VoIP UK (per user/month) |
|---|---|---|
| Line rental | £15–£20 | £0 (no line required) |
| Call charges | 5–10p/min (landline) 15–20p/min (mobile) | Often included free in bundles |
| Hardware | £50–£100 per handset | Optional, apps work on mobiles/PCs |
| Monthly package | £30–£40 total | £10–£25 total |
Small businesses can save up to 50% annually by switching from landlines to VoIP, especially when factoring in call bundles included with providers like Circle.Cloud.
Common Misconceptions About VoIP
Despite its advantages, there are lingering myths:
- “VoIP call quality is poor.” In reality, business-grade broadband ensures clearer calls than landlines.
- “VoIP is expensive to set up.” Most businesses can use existing devices; no costly infrastructure is required.
- “We’ll lose our numbers.” Numbers can be ported easily from landlines to VoIP providers like Circle.Cloud.
Future-Proofing Business Communication
The UK’s landline switch-off means traditional systems are on borrowed time. Affordable VoIP UK solutions aren’t just about cost—they’re about continuity and growth. With VoIP, businesses can:
- Scale quickly without adding new lines.
- Support hybrid and remote teams.
- Integrate calls with CRM and helpdesk platforms.
Looking ahead, VoIP systems will integrate AI-driven analytics, advanced call routing, and deeper collaboration tools. For small businesses, this means competing on the same level as larger enterprises without the cost burden.
Conclusion
When it comes to cost, flexibility, and future-readiness, affordable VoIP UK solutions clearly outshine traditional landlines. With savings of up to 50% and the PSTN switch-off looming, sticking with landlines isn’t just costly—it’s unsustainable.
At Circle.Cloud, we help small businesses make the switch seamlessly, ensuring you only pay for what you need while unlocking powerful communication tools. If you’re weighing up landlines vs. VoIP, the smart money is on VoIP.
FAQs
1. Is VoIP cheaper than landlines for small businesses in the UK?
Yes. VoIP plans start at £10–£15 per user per month, while landlines cost around £30–£40 with fewer features.
2. Will landlines still work after 2025?
No. The UK’s PSTN network will be switched off, making VoIP or digital alternatives the only option.
3. Can small businesses keep their existing numbers when switching to VoIP?
Yes. Numbers can be ported easily to VoIP providers like Circle.Cloud, ensuring continuity.
Reach Out to Us
Are you still relying on landlines and wondering how much you could save by switching? At Circle.Cloud, we’ll guide you through your options and find the right affordable VoIP UK solution for your business.
Get in touch today and see how much more your business could save with VoIP.